Posted
January 01, 2025
St. Edward High School has a fantastic opportunity available for a customer service minded individual. The Sales Associate is a year-round, part-time position, responsible for day-to-day activities in the bookstore or at St. Edward High School events. This is an hourly paid position with no benefits. Hours when students are in session are 8 a.m. – 10 a.m. Monday & Tuesday and 8 a.m. – 3:30 p.m. Wednesday – Friday. Applicants must be able to work home football games at Lakewood Stadium and home basketball games at St. Edward High School. Reduced hours in June and July.
The Bookstore Sales Associate will work with students and adults processing the sales of bookstore merchandise both in-person and online. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, answer questions about our products and services and recommend items to purchase. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied.
Responsibilities:
• Professionally greet and assist customers with all of their bookstore needs.
• Provide accurate information (e.g. product features, pricing and after-sales services).
• Answer customers' questions about specific products/services.
• Balance cash drawer at closing each day.
• Ensure shelves and racks are fully stocked.
• Manage returns of merchandise.
• Check-in new inventory, unpack product from packing material, and price products.
• Keep bookstore neat and orderly.
• Arrange merchandise in an attractive, eye catching fashion.
• Mentor a St. Andre scholar one-hour weekly, performing pricing, stock-checks, restocking merchandise, etc.
• Provide customer feedback and inventory discrepancies to the Bookstore Operations Manager.
• Stay up-to-date with new pricing, products/services.
• Be able to lift and move up to 35 lbs.
Skills:
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Experience using a point-of-sale system preferred
• Basic math skills
• Ability to approach the customer and provide accurate product knowledge
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environment
• Flexibility to work various shifts including some evenings and Saturdays
• High school degree
To Apply:
Email cover letter or resume to:
lgallagher@sehs.net